Our Team 

The People You’ll Work With Every Step of the Way

A local Tyler team dedicated to helping you compare coverage, get answers quickly, and work with someone who understands your situation.

A Local Team Built Around Real Insurance Support

When you reach out for insurance, you don’t want to be passed between departments or repeat your situation multiple times. Many clients prefer working with someone they can identify, contact directly, and rely on for consistent guidance. Ark Assurance Group is built around a team structure that gives you access to the right person for your specific needs—whether that’s business coverage, personal policies, or life and health planning. Based in Tyler since 1977, our team continues to support clients across East Texas with clear roles and responsive service.

Our mission is to make insurance feel more personal by connecting you with the right person from the start.

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What You Can Expect From Our Team

  • Clear Points of Contact
    You won’t have to guess who to call when something changes; having defined roles means you can reach the right person quickly.


  • Specialized Support by Coverage Type
    Different policies require different knowledge, and working with team members focused on commercial, personal, or life coverage helps simplify decisions.


  • Consistent Communication
    It’s easier to move forward when you’re working with someone who understands your history and coverage, not starting from scratch each time.



  • Local, Accessible Service
    With a Tyler-based office, you have the option to call, meet in person, or connect with a team that understands the East Texas community.

Meet the Ark Assurance Group Team

John Hinsley

PRESIDENT
Principal Agent
Director of Commercial Lines
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Judson Hinsley

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Office Administrator
Director of Personal Lines
Licensed Property & Casualty Agent

Craig Smith

Director of Health & Life
Licensed Property & Casualty Agent
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Elizabeth Foster

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Office Administrator
Accounting
Licensed Health & Life Agent

Terry Roach

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Senior Producer
Risk Engineer
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Deb Russell

Licensed Commercial Lines Agent
Customer Service Representative

Vicki Moss

Licensed Commercial Lines Agent
Customer Service Representative
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Melissa Mendez

Licensed Commercial Lines Agent
Customer Service Representative

Lisa Golden

Licensed Personal Lines Agent
Customer Service Representative
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Linda Tyler

Licensed Personal Lines Agent
Customer Service Representative
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Eileen Saucerman

Licensed Health & Life Agent
Customer Service Representative
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Anna Hinsley

Personal Lines Assistant
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Karen Stockton

Receptionist

Chris Drake

Licensed Personal Lines Producer
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Gary Price

Licensed Commercial Lines, Personal Lines, and Life Producer
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Proudly Serving Clients Across East Texas

Ark Assurance Group works with businesses and families throughout Tyler and the surrounding East Texas communities who want a local team they can reach when it matters. Many clients come from nearby areas such as Longview, Lindale, Whitehouse, and Jacksonville, where growing businesses and neighborhoods create ongoing insurance needs. From contractors managing multiple job sites to families updating coverage after major life changes, our team supports clients across a wide range of situations. That local presence helps ensure you’re always working with someone familiar with the area and responsive to your needs.

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Talk to the Right Person Without the Runaround

When you’re ready to review coverage, request a certificate, or ask a question, it helps to know exactly who you’re reaching. Ark Assurance Group connects you with a team member who understands your needs so you can get clear answers and move forward with confidence.