Commercial Auto
Commercial Auto Insurance in Tyler That Fits How You Work
Coverage Built for Business Driving in East Texas
Using a vehicle for work can create gaps if coverage isn’t set up correctly. Many business owners assume a personal auto policy will extend to business use, only to find limitations when it matters most. Ark Assurance Group helps Tyler businesses compare commercial auto policies across multiple carriers so vehicles, drivers, and operations are properly covered. From contractors driving between job sites to service businesses operating across East Texas, this coverage helps align insurance with how vehicles are actually used.
Real Feedback From Businesses Like Yours
I have been a client of Ark Assurance Group for many years. I am more than happy to share my experience with this company. My representative, Lisa Golden, has always graciously answered questions and provided documents to me. Her work ethic is faultless and her professionalism top notch. Debra G Martin
Lisa had been my aunts agent for several years. Durning her last year she spoke about different people that she interacted with. She mentioned Lisa several times and always talked about how well Lisa had done managing her account and that she had complete trust in her work. It’s nice to know that while she was sick and not always on top of her game that Lisa never took advantage of her situation. I am so thankful for her professional perspective and putting customers first.
If all customer service was handled by someone like Ms. Lisa Golden, the flow of business would be much smoother in all areas of service. Ms. Golden is prompt, thorough and very knowledgeable about her products. She is always ready to take my call; after which she quick to provide answers and the help that I needed. Many companies could learn a lot from Ms. Golden and Ark Assurance about what kind of service a person is seeking when they feel the necessity to reach out for "customer service".
I love Ark Assurance!! I appreciate their kindness and responding quickly and accurately to our auto and home insurance needs. Harriet is awesome! One of a kind with her outstanding knowledge and professionalism, I couldn’t ask for better customer service skills either!! Thank you Harriet for always helping us and putting us in the best policy for our needs!!
I have worked with Linda Tyler, an agent for Ark Insurance, for over 20 years with my insurance needs. When I have had a policy coming due for renewal and I give her a call, I find that she has already prepared my policy and it requires only my approval. When I first started with Ark Insurance I had a very special need policy as we had a motor coach that we transported 18-wheel drivers when they had accidents and injuries on the highway and could not travel in standard modes of travel, We had a carrier but they decided on their own that the risk was too great and dropped us. I called Ark and was welcomed with open arms. As a result I don’t question where I go for insurance as Linda makes sure we get the best deal. I would recommend Ark to meet anyone’s needs in the open market. Thank you Linda.
We have worked with ARK Assurance since 2004 when we moved to Tyler, TX and with Linda Tyler nearly that long! I never have to worry about anything with her. She always makes sure we have the best coverage while a reasonably low price too. If we have any problems, she is right on top of it for us. I wholeheartedly recommend Ark Assurance and especially Linda Tyler!
Lisa Golden has been my insurance lady for many years. She has always been responsive whenever I have needed her. She keeps our family first in her thoughts when looking for the best and most affordable coverage. I am very grateful for all she has done for us. I would HIGHLY recommend her to anyone looking for a great agent.
I worked with Lisa to get a quote and I have to say that she is the best person to work with. She was quick getting it back to me, professional, and really helped me understand what the best options were for me. If you're calling Ark Assurance, ask for Lisa and she will get you taken care of!
If you need an amazing insurance provider in the Tyler area, call Ark Assurance & ask for Harriet Pinkston. Harriet is a fabulous agent who listens to you, is helpful, friendly & always has time for your calls. We have our home & auto insurance with her. We are new Retirees from Dallas, & wanted a local insurance company to work with. So thankful we found them! You can't go wrong calling them, as everyone at the agency is wonderful. Don't delay, call Harriet Pinkston at Ark Assurance in Tyler. Tell her Paula & Roland teferred you!
Linda Tyler has been my Insurance Agent for many years. She always looks for the best coverage and savings. Linda always responds quicky to my questions and any changes that need to be made. Thank you Linda for meeting all my insurance needs. I look foward to many more years with Linda and Ark Assurance Group!
I was referred to Ark Assurance Group by a reputable financial advisor and I couldn't be more pleased! My agent, Linda Tyler, is knowledgeable, prompt, professional and pro-active. She responds to my emails quickly and has always looked out for the best rates for me. I highly recommend Linda and Ark!
I am so thankful for Harriet at Ark Assurance. She has worked closely with us on claims and policy changes and is always available for questions. We have been with this company for over 30 years and Harriet has been our agent for most of that time. She shows genuine concern for our family and treats us like a friend. I trust her because I know she has our best interests at heart.
I highly recommend going to Ark Assurance Group for all of your insurance needs. They make finding the best insurance so easy. I have my personal, business and home insurance through them. On top of savings, you get the friendliest team in town!! Give them a shot! I guarantee you will not be disappointed.
I have used them for years and love them! They are always on point when you have a question or need help. Lisa Golden is the best agent I have, love her! Anytime I have a problem she saves the day! :) I had an issue this past weekend with my car insurance with towing and I called Monday to try to get it straighten out, however, Lisa came in and did it way better! She got me my refund so quick. Would highly recommend them to anyone!!
Judson and Lisa were so helpful in getting me a better cost for my car insurance. Even though they couldn't get me house insurance for reasons out of their control, they took the time to tell me why and what I should look for in a group near the coast. They did all this in a timely manner. I highly recommend them.
The best insurance agent I have EVER had. Never an issue with communication, always returns phone calls and emails the same day. 3/6/23: Harriet and Deb were so helpful last week with two insurance issues we had. So grateful for their help and communication during the process! If you are thinking about trying Ark Assurance, just do it! You won't regret it!
Lisa, I just want to say thank you so much for being such a great partner in providing the coverage we needed on our property over the years. Your knowledge of the your products your company provide was really instrumental in us getting the proper coverage that we needed. We look forward to doing business with you again. Dr. Emanuel Ward
Situations Where Commercial Auto Coverage Matters
Company-Owned Vehicles
Vehicles titled to your business require coverage designed for commercial use. Commercial auto policies help protect vehicles, drivers, and liability exposure.
Employees Driving for Work
If employees drive vehicles for business purposes, coverage should reflect that usage. Policies can help protect against liability tied to employee driving.
Work Trucks and Service Vehicles
Contractors and service providers often rely on trucks and vans to carry tools and equipment. Coverage can be structured around vehicle type and job use.
Hired and Non-Owned Vehicles
Businesses that use rented vehicles or employee-owned vehicles for work may need hired and non-owned auto coverage to help address liability gaps.
Common Mistakes Business Owners Make
Relying on Personal Auto Policies
Personal auto policies may not fully cover business-related driving, which can create coverage gaps during claims.
Not Matching Coverage to Vehicle Use
Different types of work—delivery, service calls, or transport—can require different policy structures.
Overlooking Employee Driving Exposure
If employees drive for business purposes, liability exposure increases and should be addressed in the policy.
Not Planning for Certificates or Contracts
Some contracts require proof of commercial auto coverage, especially for contractors and service providers.
Texas Requirements and Coverage Considerations
Minimum Liability Requirements
Texas sets minimum liability requirements for vehicles, but many businesses choose higher limits to better protect against claims.
Business Use vs Personal Use
Vehicles used for work often require commercial auto coverage rather than personal policies to ensure proper protection.
Fleet and Multi-Vehicle Coverage
Businesses operating multiple vehicles may benefit from fleet-style policies that simplify management and coverage.
Compliance and Documentation
Maintaining proper coverage and documentation helps businesses meet contract requirements and operate confidently.
How to Choose the Right Commercial Auto Policy
Identify How Vehicles Are Used
Whether vehicles are used for deliveries, job sites, or service calls affects how coverage should be structured.
Review Drivers and Risk Exposure
Policies should reflect who is driving and how frequently vehicles are used for business purposes.
Consider Equipment and Cargo
If vehicles carry tools, materials, or equipment, additional coverage may be needed.
Compare Options Across Carriers
Working with an independent agency allows you to review multiple policy options instead of relying on a single provider.
Ready to Set Up Coverage That Works for Your Vehicles?
Businesses across Tyler and East Texas work with Ark Assurance Group when they want help setting up commercial auto coverage that reflects how their vehicles are used. Our team helps you compare policies, understand requirements, and move forward with coverage that supports your operations.


